
The Customers Services team are here to help
Step-free access
Accessible toilets and Changing Places
Accessible parking
"Sunflower Snug" located in a quieter space, that still feels part of the festival
Hearing loop in The Auditorium and Café Bar Marzano
Contrast markings on glass doors and windows
Lift access to all floors
Guide and assistance dogs welcome
Family-friendly facilities

This page explains The Forum's facilities to assist in planning your visit.
AccessibilityIf you have access requirements and need someone to accompany you to make your visit to a Norwich Games Festival event easier and more comfortable, an additional Essential Companion ticket can be booked for our paid-for events.
For events where tickets are purchased directly with the venue, please check their website for details on how to book Essential Companion tickets.
If you are booking tickets directly with Norwich Games Festival, our booking platform (Ticketsolve) will prompt you to enter any accessibility requirements during the checkout process.
If you would like to discuss specific access requirements, please contact us at [email protected]
The NGF26 Info Desk can be found in The Arena (Main Atrium) from Tue 26 May. Book for events, workshops and talks, find out what's on and where with the help from our friendly NPC's (aka Events Team). It is staffed between 10am-4pm (5pm Sat 30 May).
The NGF Programme includes events and contributors exploring many themes around access, inclusion and belonging.
How Can We Stop 'Catching' Each Other's Emotions During Meltdowns? This workshop explores how emotion cards and game mechanics, practical tips and tools can keep everyone in the family calmer during the difficult times.
How Can Families Rehearse Social Skills That Feel Natural? This workshop aims to share how you can help your child build their confidence and social relationship skills through tabletop games.
Join games writer, journalist and educator Gavin Spoors as he reveals his top tips and tricks when it comes to making meaningful connections and presenting ideas.
See how the free “no code” platform Playlab.ai can be used to quickly make customised text-based adventure games or support your own game IRL game design ideas.
In this 60‑minute session, we’ll explore how both digital and tabletop games can strengthen skills like listening, empathy, turn‑taking and confidence in a way that feels natural and fun.
A panel of experienced players and professionals working in the tabletop games industry will share their insights into playing, designing, and running accessible tabletop games, both in-person and online.
Hands on, play based activities where children explore STEAM and coding through creativity and imagination - all screen-free.
Our Relaxed Day is on Tuesday 26 May, with tailored ticketed and drop-in events, with a calmer atmosphere.
Curated specifically for those with SEND, families and friends and those interested in learning more about supporting SEND, the Relaxed Day will be a bit quieter, a bit more spaced out, and content is tailored to SEND activities, education and industry practice.
We understand that the Festival can be busy and overwhelming for some of our visitors. Open throughout the week at The Forum Norwich, The Sunflower Snug is our accessible, quieter space. It’s ideal for transitioning into activities, taking a calm break, or spending your visit in a more relaxed setting. Staffed by trained team members, the Snug offers sensory and calming activities for all ages. You can also borrow ear defenders and fidget toys to use around the Festival.
The Sunflower Snug is a calm and relaxed space, open to all, that has been specifically designed with the support of SEND specialists to welcome those who may find attending the main Festival challenging.